Commercial Fleet Maintenance

Commercial Fleet Maintenance & Roadside Assistance Network

Core Service Pillars

1. Preventive Maintenance Ecosystem

  • ASE-certified technicians at all 11 branch locations
  • OEM-grade tooling (Snap-on®/Mac Tools®)
  • Predictive maintenance programs with telematics integration

2. Emergency Roadside Response

  • 90-minute guaranteed service window (85% compliance rate)
  • Mobile repair units equipped with:
  • Heavy-duty service cranes (5-ton capacity)
  • On-board welding & machining capabilities
  • 24/7 dispatch coordination center

Technical Capabilities

1. Diagnostic Expertise

  • Factory-level diagnostic platforms:
  • Detroit Connect® Virtual Technician
  • Cummins INSITE™ HD
  • PACCAR DX™
  • Specialized certifications:
  • Allison Transmission™ 3000/4000 Series
  • ThermoKing® reefers

2. Equipment Specialization

  • Prime mover focus: Freightliner Cascadia®, Kenworth T680®, Peterbilt 579®
  • Trailer expertise: Wabash DuraPlate®, Utility 3000R®, Stoughton STi®

Service Advantages

1. Operational Uptime Protection:

  • 2% first-visit repair success rate
  • 30% reduction in unscheduled downtime

2. Cost Optimization:

  • Fleet maintenance contracts with capped labor rates
  • 45% below market average for emergency services

3. B2B Service Expansion:

  • Open to third-party fleets with:
  • Priority scheduling for contract clients
  • Customized PM cycle programming
  • Fleet utilization analytics reporting

Compliance Infrastructure

  • DOT Annual Inspection certified
  • EPA Refrigerant Handling Section 608 certified
  • State-specific brake adjustment certifications

This vertically integrated maintenance model combines factory-grade technical resources with mobile response capabilities, delivering 360° fleet lifecycle support. Our predictive failure analytics system (PFAS™) proactively identifies 73% of potential breakdowns before roadside incidents occur, supported by real-time warranty claim processing through OEM partnerships.